Adet Advisory Ltd values client privacy and information security. This Privacy Policy applies to your access to and use of our website, your submission of inquiries, the scheduling of residential project and cost consultancy services, and any related communications with us. This policy outlines how we collect, use, store, and protect personal information.
- Information We Collect
Depending on how you use our website and consultancy services, we may collect your name, email address, phone number, country or region, inquiry details, basic project information, and other materials you voluntarily submit.
If you provide information regarding residential projects—such as project type, scope of renovation, construction plans, budget ranges, contractor quotes, project documents, or other relevant materials—we may process this information to understand your needs and provide appropriate project and cost analysis support.
Additionally, we may automatically collect certain technical information—such as IP addresses, browser types, device types, access times, page view history, and website usage data—for the purposes of website security, maintenance, and service optimization.
- Use of Information
We may use the collected information to:
Process and respond to client inquiries;
Understand the basic requirements of residential renovation, remodeling, or development projects;
Provide consultancy on project planning, cost estimation, quote review, budget control, and project coordination;
Manage appointments, orders, and client communications;
Improve website functionality and user experience;
Maintain website security and prevent fraud or unauthorized use;
Fulfill applicable legal, tax, accounting, and regulatory obligations.
We will not use project materials submitted by clients for purposes unrelated to the requested services, unless authorized by the client or permitted by law.
- Project and Quotation Materials
Clients may provide Adet Advisory Ltd with materials related to residential projects—such as the scope of construction, budget information, contractor quotes, and other project documents—based on their specific consultancy needs. We will use these materials only to the extent necessary to provide the consultancy services.
Clients should ensure they have the legal right to provide and use the materials submitted to us and should avoid submitting sensitive personal information unrelated to the consultancy services.
- Third-Party Services
To facilitate website operations and client services, we may engage trusted third-party service providers for functions such as website hosting, data storage, email services, website analytics, technical maintenance, and payment processing. If the website offers online payment functionality, payments may be processed via third-party services such as Stripe. Adet Advisory Ltd does not store full bank card details unnecessarily. Third-party service providers process such information in accordance with their own privacy policies and applicable data protection laws.
- Cookies
We may use cookies and similar technologies to ensure the website functions correctly, save necessary user preferences, analyze website traffic, and improve the user experience.
Where required by applicable law, non-essential cookies will only be enabled after obtaining appropriate user consent. Users may manage or withdraw their consent via the website’s cookie settings.
- Information Sharing
We do not sell or rent clients’ personal information, except where necessary to provide services, with client authorization, or as required by law.
Where necessary, we may share limited information with partners providing services such as technology, payment processing, communications, or data storage for our website or business operations. These partners may only process information to the extent necessary to perform their services and must comply with applicable data protection requirements.
- Information Security
Adet Advisory Ltd implements reasonable technical and organizational measures to protect clients’ personal information and project materials, thereby mitigating the risk of unauthorized access, disclosure, alteration, loss, or misuse.
While we take reasonable steps to protect information, absolute security cannot be guaranteed for internet transmissions or electronic storage; therefore, we cannot guarantee that information is entirely free from security risks in all circumstances.
- Information Retention Period
We retain personal information and related project materials only for as long as necessary to fulfill the purposes of collection, provide consulting services, process orders, resolve disputes, and comply with legal, tax, accounting, or regulatory obligations.
When information is no longer required to be retained, we will delete, anonymize, or otherwise securely process it in accordance with applicable law.
- Data Protection Rights for European Clients
Adet Advisory Ltd provides services to clients across Europe and, where applicable, complies with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
Under applicable law, clients may have rights regarding access, rectification, erasure, restriction of processing, objection to processing, and data portability. For data processing based on consent, clients generally also have the right to withdraw their consent at any time.
If you wish to exercise these rights, please contact us using the details provided on the website. We may take reasonable steps to verify your identity to ensure the security of client information.
10. Third-Party Websites
This website may contain links to third-party websites or services. Third-party websites maintain their own privacy policies and data processing rules. Adet Advisory Ltd is not responsible for the privacy practices of third-party websites and recommends that clients review their privacy policies before using them.
- Updates to the Privacy Policy
We may modify this Privacy Policy in response to changes in our business, adjustments to website functionality, updates to laws and regulations, or changes in data processing methods. The updated policy will be published on this website and will take effect from the date of publication or the date specified on the page.
- Contact Us
If you have any questions regarding this Privacy Policy, the processing of personal information, the protection of project data, or your data protection rights, please contact us using the contact details provided on the Adet Advisory Ltd website.